Effective Date: May 26, 2026
These Terms of Service ("Terms") govern your access to and use of the Valet 102 website and the Valet102 valet management platform (collectively, the "Service"), operated by Valet 102 ("we," "us," or "our"). By using the Service or providing your phone number to receive SMS messages, you agree to these Terms.
The Service
Valet102 is a valet management software platform used by valet operators to manage parking requests, vehicle status, and team operations. The Service is intended for use by valet businesses, their employees, and the customers of those businesses.
SMS Messaging Program
When you provide your mobile phone number to a valet operator using Valet102, or directly to us through our website, you consent to receive SMS text messages from us about the valet service and your account.
- Message types: Transactional valet status notifications (e.g., "Your vehicle is being retrieved," "Your vehicle is ready for pickup") and account or authentication messages (e.g., two-factor authentication codes, password reset codes).
- Message frequency: Frequency varies based on your use of the service. You may receive multiple messages per valet transaction.
- Cost: Message and data rates may apply, depending on your mobile carrier and plan.
- Carriers: Carriers are not liable for delayed or undelivered messages.
- Opt out: Reply STOP to any message to unsubscribe. You will receive one confirmation message and then no further messages.
- Help: Reply HELP to any message, or email hello@valet102.com for assistance.
For information on how we handle your phone number, see our Privacy Policy.
Acceptable Use
You agree not to: (a) use the Service in a manner that violates any law; (b) attempt to interfere with or compromise the integrity or security of the Service; (c) use the Service to send unsolicited communications; or (d) reverse engineer, decompile, or attempt to extract the source code of the Service.
Accounts
You are responsible for safeguarding your account credentials and for any activity that occurs under your account. Notify us immediately of any unauthorized use.
Intellectual Property
The Service, including all software, content, and trademarks, is owned by Valet 102 and is protected by intellectual property laws. These Terms do not grant you any rights in our intellectual property except the limited right to use the Service as intended.
Disclaimer
The Service is provided "as is" and "as available," without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.
Limitation of Liability
To the maximum extent permitted by law, Valet 102 will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service.
Changes to These Terms
We may update these Terms from time to time. Material changes will be posted on this page with a revised effective date. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
Governing Law
These Terms are governed by the laws of the State of Michigan, without regard to its conflict of laws principles.
Contact
Valet 102
18720 Mack Ave, Ste 270
Grosse Pointe Farms, MI 48236
Email: hello@valet102.com